Direct TV Sales Support Ticket - El Sergundo, California
refund - Direct tv Billing
Our odessey started on Feb #rd 2010. I discovered that without any athorization from me direct TV stole 803 dollars out of my debit account. After finally getting off numerous holds I was assured that minus my bill amount I would get a refund of 536 dollars in 3 business days. waited 4 business days , no refund called again, waited transfered hung up on called back finally someone informed me it would take 30 days. After the BS wait of 30 days and no refund I called amd was told that was 30 business days. Today makes 35 business days I called and was told my accout had been suspended (I put it on hold while snowbirding it i the south) and since it was suspended there would be no refund, When i ask to speak to a supervisors supervisor I was told she would call me back as soon as she could, been 3 hours no call. I have since written a formal complait to the Iowa attorny generals office. Also have found several sites that are filled with simular complaints about this rip off scamming POS company.
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